We encourage our clients to make a reservation in advance for a cycle class to secure one of our 13 RealRyder® bikes or to reserve your spot in any of our other classes such as Zumba and Yoga Sculpt. Reservations may be made online or by calling our studio. We will do our best to accommodate walk-ins. Each client must sign in at the front desk when they come into the studio.
We request that new clients arrive at least ten minutes before class in order to fill out an information form and waiver, and so the instructor may show you around the studio, learn about any injuries or limitations and answer any questions. We encourage all other clients to show up at least five minutes before class. If you are more than five minutes late, we will release your bike to another client who is waiting for a bike.
You may cancel a class reservation for classes up to two hours before class without penalty. This allows for others on the waiting list to have enough time to attend a class or for others to reserve an open bike. Clients with class series packages (5, 10, 20, etc class packages) will be charged for any late cancellations or a no-show by a class being deducted from your account. ONE YEAR SUPER DEAL and GET FIT STAY FIT members will be charged $10 for any late cancellations or no-show.
A one-time fee on the 12-month agreement of $99.00 will be withdrawn from the customer's account on the date of cancellation or termination of this contract before the contract period of 12 months is ended.
Class series packages purchased by the client must be used by that individual and may not be transferred or shared with another person.
Single Class; Five Class Packages; Ten Class Packages; Twenty Class Packages, must be used in 6 months from purchase date or remaining classes will expire.